Top news
NICE & ServiceNow partner on AI to unify customer service
Today
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Customer Relationship Management
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
RingCentral unveils flexible pay-per-organiser model for events
Today
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artificial intelligence
Consilium launches UniCRM for contact centre operations
Today
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customer experience
How the Orlando Magic are reinventing fandom with data and AI
Today
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digital transformation
Eagle Eye & Ecrebo partner to boost smart receipt marketing
Yesterday
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digital marketing
Transparency urged to build stronger client-agency trust
Yesterday
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collaboration
Recent news
AI-focused marketing risks eroding trust, says new research
Yesterday
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generative ai
Only 44% of CIOs seen as AI-savvy by CEOs, survey finds
Yesterday
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digital transformation
Safeguard Global unveils new brand to guide international growth
3 days ago
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employer of record
Retailers boost performance with personalisation & new tech
3 days ago
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digital transformation
TeamViewer launches DEX Essentials for smaller businesses
3 days ago
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cybersecurity
8x8 unveils new AI tools, RCS messaging & digital wallet pay
Last week
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software-as-a-service
LinkedIn expands BrandLink, offers video ads with top creators
Last week
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artificial intelligence
Yahoo unveils Conversion API to boost ad tracking accuracy
Last week
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digital advertising
IDeaS Cruise RMS wins top TravelTech award for innovation
Last week
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data analytics
Amperity launches AI agent to unify fragmented customer data
Last week
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large language models
Expert columns
AI & unified platforms shape the future of self-service
By Mike Jennett, Global Director Platform Strategy, CloudBlue
Why tech founders risk falling behind - fast
By Frances Valintine, CEO and Founder, academyEX
If ChatGPT is everyone’s personal lawyer - without the billable hours - now what?
By Jamie Ng, Global Clients & Markets Partner at Ashurst,, Ashurst
The role of smart labels in this new trade world
By Sharath Muddaiah, Head of Portfolio Strategy for IoT Solutions, G+D
The rise of GTM Engineers: Why every marketing agency needs AI sales expertise
By Harry Verity, Co-Founder, AI To The World
Riding in safety: How technology can protect female passengers on the road
By Susan Knox, Head of People, TBR Global Chauffeuring
IWD 2025: Elevating Women in Tech: From Recognition to Real Change
By Shanthi Rajan, CEO, Linarc
From retail to PR and marketing communications: My journey to data management and analytics
By Jenna Elegante, Marketing Operations Manager, Dundee Hills Group
Machine Learning’s Evolution: Past, Present, and Future
By Katya Kalache, Senior Software Engineer, Mercor
IWD 2025: Course-correcting AI for the women’s perspective: An open letter to the Tech industry
By Lauren Crystal, Managing Director, Your Creative
IWD 2025: Far-reaching influence: the impact of women in business
By Eva Skidmore, CMO, JAGGAER
IWD 2025: Navigating your career growth: Empowering women in technology
By May Yang, President, Global Head of Partnerships and Channel Development and Head of Diversity, Equality and Inclusion (DEI) program, Synechron
Job moves
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Yesterday
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artificial intelligence
Calabrio appoints Frank Ciccone as new Chief Revenue Officer
3 days ago
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customer experience
Moloco appoints Jean-Luc Nahon to lead product for Moloco Ads
Last week
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smartphones
Pat Copeland joins Moloco to lead machine learning efforts
Last month
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commerce systems
Amperity names Dawn Lepore Chairman of the Board
Last month
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fintech
PlexusAV appoints Tommy Tran as Global Marketing Manager
Last month
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branding
New leadership appointed at M-Cube to drive growth in Europe
Last month
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digital signage
Vudoo appoints Paul Blackburn as Chief Strategy Officer
Last month
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customer experience
Yahoo appoints Josh Line as new Chief Marketing Officer
Last month
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digital marketing
Carrie Parker named Chief Marketing Officer at Medallia
Tue, 25th Mar 2025
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customer experience
Ed Keisling appointed Progress' Chief AI officer
Fri, 28th Feb 2025
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artificial intelligence
Medallia unveils Fabrice Martin as new Chief Product Officer
Sat, 22nd Feb 2025
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software-as-a-service
